Dealers are already loving CarExpert Exchange

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It’s only been a couple of weeks since we launched CarExpert Exchange, and the feedback from our dealer partners has been unreal. From better-quality buyers to less admin and more delivered cars, the new cost-per-sale model is already changing the game.
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Here’s what a few dealers have to say about how Exchange is helping them win more deals, faster

‍From leads to sales (Finally)

Michelle Darrell from Bartons Bayside says the shift to pay-per-sale has completely changed how her team approaches marketing.

“CarExpert’s cost-per-sale approach has changed how we view marketing and acquisition. It’s allowed us to focus on genuine, qualified opportunities rather than chasing volume for volume’s sake. Knowing we only pay for actual results gives us confidence that every interaction is driving tangible business outcomes.”

‍Over at Eagers Automotive, Michele O’Dougherty says it’s been a refreshing change, one that’s made her team more efficient and focused.

“It’s moved the conversation from ‘how many leads did we get?’ to ‘how many vehicles did we actually deliver?’ This approach rewards genuine engagement and transparency, values that align with how we believe fleet partnerships should operate.”

‍Less admin. More deals.

One thing we keep hearing? Dealers love that our New Car Specialists take care of the heavy lifting, from first contact right through to chasing payment.

“It’s significantly reduced the administrative load on our team,” says Michelle. “The transparency and professionalism of their process has improved our efficiency.”

Michele agrees:

“It’s removed a lot of the administrative follow-up that can slow things down. It’s absolutely improved our team’s productivity and response times.”

‍A platform that actually works

Exchange was built to make selling cars simpler, and dealers are loving how easy it is to use.

“CarExpert Exchange visibility on deal progress and the clarity around customer communication have really stood out,” says Michelle. “It’s an easy platform to navigate and the reporting section is a helpful tool.”‍

‍“The CarExpert Exchange platform has exceeded expectations in terms of efficiency and lead quality,” adds Michele. “The data transparency and ease of use allow our team to act quickly and confidently, knowing we’re engaging with verified customers ready to purchase.

”‍Better buyers. Smoother sales.

Forget sifting through cold leads, the buyers coming through Exchange are ready to go.

“The quality of buyers coming through CarExpert has been excellent,” says Michelle. “These customers are motivated and genuinely ready to purchase.”

‍“CarExpert consistently delivers high-quality, ready-to-purchase buyers. Unlike traditional lead portals where there’s a lot of filtering required, these customers are already engaged and motivated to buy. That higher intent not only improves conversion rates but also streamlines the entire sales process, allowing us to focus our energy on delivering great outcomes and building lasting relationships.” - Michele O’Dougherty, Eagers Automotive

‍A team that’s got your cack

Working with CarExpert isn’t just about the platform, it’s about having a partner who gets it.

“They’re proactive, transparent, and always quick to respond,” says Michelle. “Their communication and support make them feel like an extension of our own team.”

‍“The team at CarExpert has been fantastic to work with,” says Michele. “They’re super responsive, easy to communicate with, and you can tell they genuinely care about the outcome.”

‍Ready to see what the hype’s about?

If you haven’t checked out CarExpert Exchange yet, now’s the time. Dealers are saving hours each week, connecting with verified buyers, and only paying when they sell a car.

Because let’s be honest, it’s about time a marketplace worked for dealers, not just leads.