How CarExpert and Exchange dealers work together to deliver better customer experiences

Discover the real impact Exchange dealers have on customers

Behind every successful car purchase is a strong partnership between CarExpert and our dealer network on CarExpert Exchange.
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Every day, Exchange connects motivated buyers with engaged dealerships across Australia, to create faster response times, better pricing, and a smoother experience for customers from start to finish. But the real measure of success isn’t just metrics or conversion rates, it’s how customers feel when the keys are finally in their hands.

Here’s what real customers who’ve purchased through the CarExpert Marketplace in the past 3 months have to say.

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‍From metro to remote Australia: Exchange works everywhere

• “I live in a very remote part of the NT (240km to the closest town) so finding a new vehicle is difficult. I saw CarExpert online and decided to give it a try. The CarExpert mob are bloody amazing 👍👍”  - Barney White‍

CarExpert Exchange enables dealers to reach customers well beyond traditional catchments, helping buyers in regional and remote areas access competitive offers without the usual barriers.

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Saving time, effort, and real money

• “Quick, easy and saved a lot of money.” - Andrew Mencshelyi
• “Ben did a great job for me, [he] saved at least 20% on the cost and countless hours shopping around.” - Scott King
• “Maddie and the team saved me around $3k on my recent purchase. Response time was first class and saved me time and effort.” - Paul Andrews‍

By returning competitive quotes and contracts quickly, Exchange dealers help customers avoid the frustration of endless negotiations while still securing strong outcomes.

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A seamless experience, end to end

• “From start to finish, the process was completely seamless and stress-free. Professional, knowledgeable, and kept me informed every step of the way.” - Anita Kemboi
• “Excellent. Could not be happier. Both the buying and selling experience was easy and just worked.” - Michael Palmer
• “Very easy way to buy a vehicle with a great deal.” - Douglas Owen

CarExpert Exchange isn’t just about price, it’s about reliability, communication, and delivering a professional buying experience customers trust.

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Real people, real service

• “James went out of his way helping us purchase our new car and sell our old one. I’ve recommended CarExpert to family and friends.” - Albert Smith
• “Many thanks to Aaron Knowles who guided me through the purchase professionally with minimum fuss.” - Peter Barrett
• “Travis was amazing, kept me informed, did all the haggling, and even sold my car so I didn’t have to deal with random buyers coming to my house.” - Tracie McLeod

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The takeaway‍

The impact of Exchange goes beyond leads and numbers. It’s about helping real people buy cars with confidence, ease, and trust. A journey powered by valued dealers like you, who show up and deliver.

Thank you to our Exchange dealers who continue to make these outcomes possible.